FAQ's
Frequently Asked Questions
What types of products does ChenArabia offer?
ChenArabia specializes in innovative Islamic products, prominently featuring items such as the LED Speaker Quran Lamp. This product not only provides a full translation of the Qur'an but also includes remote control functionality for easy access to Islamic Nasheeds, thereby enhancing spiritual enrichment through modern technology.
How does the LED Speaker Quran Lamp work?
The LED Speaker Quran Lamp is designed to facilitate a deeper understanding of the Qur'an for non-Arabic speakers. It features a built-in speaker that plays translations and Nasheeds, while the lamp provides ambient lighting, making it suitable for various settings, including prayer and study.
What is the warranty policy for your products?
ChenArabia offers a warranty for products that have technical issues within the warranty period. Customers must report any issues within 24 hours of delivery to qualify for a replacement, exchange, or refund. It is important to note that refunds will only cover the actual product price, excluding delivery charges and processing fees.
Can I return a product if I change my mind?
Returns for products that are not damaged or defective are generally not accepted. However, if a product has technical issues, customers can request a replacement or refund within the specified time frames outlined in our return policy. Please refer to our customer satisfaction policy for more details.